Lumen help
Use Lumen® Edge Service Manager to unmute a monitoring group that has been muted. The monitoring group will be added back to any open incidents. You can create a monitoring group, or edit an existing monitoring group. You can view a list of monitoring groups created for your organization and view details for each monitoring group. You can also delete a monitoring group you no longer need.
To unmute a monitoring group:
- Click Monitoring, then click Groups.
The Edge Service Manager shows the monitoring groups created for your organization.
- Click the monitoring group name you want to work with.
The Edge Service Manager shows details for the monitoring group you selected.
- Review the details to confirm you selected the correct monitoring group, then click UNMUTE.
The Edge Service Manager unmutes the monitoring group.
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