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Lumen® Application & Content Delivery support: Overview

Welcome to the Lumen application and content delivery product portfolio. Our documentation is divided into two main sections: technical details with tips on our solutions and management tools to help you configure and monitor your services. To access the configuration interface of the products, use the “Manage your service” links. If you encounter any issue, you can create a ticket for our support teams.

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Content Delivery Network

Lumen® Content Delivery Network features software-defined networking, automated healing, and optimized network routing. We help reduce reliance on third-party infrastructure for high performance and low latency.

 

Content Delivery Network support

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Content Delivery Network

Lumen® Content Delivery Network features software-defined networking, automated healing, and optimized network routing. We help reduce reliance on third-party infrastructure for high performance and low latency.

 

Content Delivery Network support

Manage your service
 

Create a ticket

CDN Load Balancer

For companies delivering over-the-top (OTT) video, Lumen® CDN Load Balancer virtually eliminates potential downtime and poor streaming quality due to CDN failure. Leveraging device edge technologies, our multi-CDN selector dynamically switches to the best-performing content delivery network within your stack.

 

CDN Load Balancer support
 

Manage your service
 

Create a ticket

CDN Load Balancer

For companies delivering over-the-top (OTT) video, Lumen® CDN Load Balancer virtually eliminates potential downtime and poor streaming quality due to CDN failure. Leveraging device edge technologies, our multi-CDN selector dynamically switches to the best-performing content delivery network within your stack.

 

CDN Load Balancer support
 

Manage your service
 

Create a ticket

Mesh Delivery

Lumen® Mesh Delivery uses hybrid peer-assist technology to dynamically retrieve video content from the most efficient source—either the CDN or a mesh network of user devices—offering online broadcasters and over-the-top (OTT) providers cost-effective flexibility, performance and scalability when bandwidth demand peaks.

 

Mesh Delivery support

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Mesh Delivery

Lumen® Mesh Delivery uses hybrid peer-assist technology to dynamically retrieve video content from the most efficient source—either the CDN or a mesh network of user devices—offering online broadcasters and over-the-top (OTT) providers cost-effective flexibility, performance and scalability when bandwidth demand peaks.

 

Mesh Delivery support

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Create a ticket

Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions provide IP video acquisition, distribution and delivery for many of the world’s largest media companies. From live sports to 24/7 news cycles, we offer a full portfolio of end-to-end video transport solutions that run on top of our fiber backbone and global edge network.

 

Vyvx® Broadcast Solutions support

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Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions provide IP video acquisition, distribution and delivery for many of the world’s largest media companies. From live sports to 24/7 news cycles, we offer a full portfolio of end-to-end video transport solutions that run on top of our fiber backbone and global edge network.

 

Vyvx® Broadcast Solutions support

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Mesh Delivery for Enterprise

Enable high-definition streaming for global employee meetings and announcements with Lumen® Mesh Delivery for Enterprise. Our peer-assisted enterprise content delivery network (eCDN) works behind the corporate firewall for secure video delivery using simple, network topology-based configurations.

 

Mesh Delivery for Enterprise support

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Mesh Delivery for Enterprise

Enable high-definition streaming for global employee meetings and announcements with Lumen® Mesh Delivery for Enterprise. Our peer-assisted enterprise content delivery network (eCDN) works behind the corporate firewall for secure video delivery using simple, network topology-based configurations.

 

Mesh Delivery for Enterprise support

Manage your service

Request help

Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code-level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps-friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.
 

Manage your service

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Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code-level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps-friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.
 

Manage your service

Create a ticket

CDN Object Storage

Lumen® CDN Object Storage is a global, scalable CDN origin solution for content providers who demand high-speed transfer, high availability, and security for their content. The resilient storage architecture is connected to the Lumen Content Delivery Network (CDN) using the Lumen IP backbone for easy, reliable delivery of content over the internet.

 

CDN Object Storage support

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CDN Object Storage

Lumen® CDN Object Storage is a global, scalable CDN origin solution for content providers who demand high-speed transfer, high availability, and security for their content. The resilient storage architecture is connected to the Lumen Content Delivery Network (CDN) using the Lumen IP backbone for easy, reliable delivery of content over the internet.

 

CDN Object Storage support

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Intelligent Traffic Manager

Intelligent Traffic Manager (ITM) is a global, DNS-based load-balancing service that enables content providers to transparently monitor and route traffic to any publicly accessible IP application, website, or content delivery network (CDN)—even CDNs of providers other than Lumen.

 

Intelligent Traffic Manager support

Manage your service
 

Create a ticket

Intelligent Traffic Manager

Intelligent Traffic Manager (ITM) is a global, DNS-based load-balancing service that enables content providers to transparently monitor and route traffic to any publicly accessible IP application, website, or content delivery network (CDN)—even CDNs of providers other than Lumen.

 

Intelligent Traffic Manager support

Manage your service
 

Create a ticket

CDN Log Collection & Delivery

By analyzing access logs, you can view utilization and performance of your websites, applications, content, and hardware/software resources. They can also help you analyze or debug new or errant functionality.

Learn more about CDN Log Collection & Delivery