Lumen help
Use Lumen® Edge Service Manager to view a list of incidents and outages. The Edge Service Manager enables you to create, edit and view details of each incident. In addition, you can mute, unmute, close, and reopen monitoring incidents.
The Incidents page shows the following information for incidents:
- severity
- ID
- name
- time
- status
- duration
To view monitoring incidents:
- Click Monitoring, then click Incidents.
The Edge Service Manager shows the list of incidents.
- Use the search fields to filter incidents.
Edge Service Manager shows the incidents and outages.
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