Lumen help
When a call is parked, it remains in the cloud until it is retrieved from another phone within your office or any office on the Lumen® Hosted VoIP platform. If the call is not retrieved within the time limit set by your organization's administrator, it rings back to the phone it was parked from.
Below are examples for the perfect times to use the call park and retrieve features:
To park a call:
VVX 300/400
series phones
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