Lumen help

Accessing Receptionist Console for the first time

To access Receptionist Console for the first time:

  1. From the top menu in the VoIP portal, click the Receptionist PC Console link.
  1. To sign in, use your VoIP portal credentials (from the welcome email we sent you). Remember, the user ID and password are case sensitive.
  1. To stay signed in to the Receptionist Console, select the Stay Signed In checkbox.
  1. To bookmark the Receptionist Console URL, click the Bookmark this Page link, then Ctrl + D.
  1. Click Sign In.
Receptionist Console dashboard