Lumen help

Unenrolling from Autopay

To unenroll an account from Autopay:

  1. Click Billing, then click Autopay.

    Control Center displays a list of accounts that are eligible for Autopay, but are not currently enrolled. (To view accounts currently enrolled in Autopay, click the Enrolled tab.)
Billing > Autopay (showing Eligible tab)
Autopay by Checking or Savings Account (showing Enrolled tab)