Lumen help
You can unenroll from Autopay at any time so that you no longer pay your accounts automatically. You can also update Autopay information if you need to update your bank account. When you're no longer enrolled in Autopay, you will need to pay your bill monthly—online (using Control Center), over the phone, or by mail.
To unenroll an account from Autopay:
Important: When you're no longer enrolled in Autopay, you will need to pay your bill monthly—online (using Control Center), over the phone, or by mail. Your account(s) will no longer be paid automatically.
Try one of these popular searches:
Explore Control Center