Lumen help
Using Control Center, you can unenroll from AutoPay at any time so that you no longer pay your accounts automatically. You can also update payment information for accounts enrolled in AutoPay. When you're no longer enrolled in AutoPay, you will need to pay your invoice monthly—online (using Control Center), over the phone, or by mail.
To unenroll an account from AutoPay:
Important: When you're no longer enrolled in AutoPay, you will need to pay your invoice monthly—online (using Control Center), over the phone, or by mail. Your account(s) will no longer be paid automatically.
Try one of these popular searches:
Explore Control Center