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You can view the status of portal support tickets created by your organization. After viewing the status, you can update information in tickets or request updates from the Portal Support team.
To view the status of a portal support ticket:
- Click Support, then click Portal Support Tickets.
Control Center lists the portal support tickets you've created in the past 30 days with a status for each ticket, the service ID the ticket is for, the type of ticket, the date the ticket was created, the date the ticket was last updated, and the next update for the ticket (if the ticket is still open).
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Top 10 articles
- Troubleshooting login problems
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- Paying by bank account
- Creating a new user
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