Lumen help

Viewing the status of a repair ticket

To view the status of a repair ticket:

  1. Do any of the following:

    • To view details or work log notes for a ticket, click anywhere on the row for the ticket.

      Control Center shows details for the ticket you selected.

    • To filter the list so you see only repair tickets, select Repair from the All Ticket Types list.

    • To refresh the list, click the refresh icon ().

    • To download a spreadsheet (.xls) of the tickets, click the download icon ().