Menu

Lumen help

Speed dialing a contact from Receptionist Console

To speed dial a contact from Receptionist Console:

receptionist console main page
  1. From the Contacts pane, click the Speed Dial tab.
contacts pane speed dial directory
  1. Find the contact’s speed dial code, then in the Enter Number field, type the code, and then click dial (the phone keypad icon).
  1. Answer the call using your phone’s handset, headset, or speakerphone.

    Receptionist Console dials the phone number.
  1. When you’re done with the call, hang up the phone or click END in Receptionist Console.

To speed dial a contact from the directory:

contacts pane speed dial directory
contacts pane speed dial directory call a contact