Menu

Lumen help

Viewing the status of your current calls

Use Receptionist Console’s Call Console pane to view the status of your current calls: calls on hold, incoming calls, and active calls.

To view the status of your current calls:

voip receptionist console call console current calls status
  1. In the Call Console pane, use the icons to see the status of your current calls:

    • (a call on hold)

    • (an active call)

    • (an incoming call)