Lumen help
If you'd like to pay your Lumen invoice online using a credit card, you can. We accept Visa, MasterCard, and Discover. We charge a convenience fee (for each account) to pay with a credit or debit card. You can avoid this fee if you pay by bank account. Having trouble making a payment? Learn how to troubleshoot bill-payment problems.
If you'd like your invoice to be paid automatically each month, you can enroll in Autopay.
Note: 10-digit (CABS) billing account numbers are not eligible for online payment. To make a payment for these accounts, please call 800-603-6000.
A guided walkthrough is available for this task: Show me how
To pay by credit or debit card:
Note: This payment process applies to most of our customers, but not all of them. When you sign in to Control Center, if the screens look different than what we describe here, contact us and we can walk you through making a payment. We apologize for any inconvenience.
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