Lumen help
If you'd like to pay your Lumen invoice online using a bank account, you can use your checking, savings, or money market account. You'll need your routing and account number to finalize the payment. Having trouble making a payment? Learn how to troubleshoot payment problems.
If you'd like your invoice to be paid automatically each month, you can enroll in Autopay.
Note: 10-digit (CABS) billing account numbers are not eligible for online payment. To make a payment for these accounts, please call 800-603-6000.
A guided walkthrough is available for this task: Show me how
To pay by bank account:
Note: This payment process applies to most of our customers, but not all of them. When you sign in to Control Center, if the screens look different than what we describe here, contact us and we can walk you through making a payment. We apologize for any inconvenience.
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