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Blocking an ANI

You can block an ANI in Control Center.

To block an ANI:

  1. Do one of the following:

    • Click Orders, then click Manage Orders.

    • From the dashboard, click Manage Orders (in the Frequently Visited widget) 
Manage Orders
  1. Click the Block tile.
manage orders manage orders block ani
  1. Select ANI from the Service Type list.
manage orders manage orders block ani wtn field
  1. Enter a ten-digit ANI service ID in the WTN field, then click Lookup.
manage orders manage orders block ani demo
  1. Fill in the Customer Order ID field (required) and the Comments field (optional).

    When you've completed all the required fields, the Submit Request button turns blue.
  1. Click Submit Request.

    Control Center gives you a Block Order Confirmation message.
manage orders manage orders block ani confirmation message