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Joining a queue

To join a queue:

voip contact center queued calls pane call console answer calls
  1. From the top right menu on the Contact Center Client's main page, click Settings.
voip contact center settings application queue joining
  1. Click the Application tab.
  1. Select the checkbox next to each queue you want to join.

Note: To unjoin a queue, deselect the checkbox next to the queue.

voip contact center settings application queue joining