Lumen help

Deleting a speed dial directory contact

To delete a speed dial directory contact:

contact center agent client
  1. From the Contacts pane, next to Speed Dial, click Edit (the pencil icon).
contacts pane speed dial modify speed dial contacts
  1. Click on the contact’s record.
contacts pane speed dial highlighting record
  1. Click Delete

    The contact’s information is removed from your speed dial directory.