Updating a speed dial contact
If the information for a speed dial contact changes, you can modify the entry in your speed dial directory in the Contact Center Client. You can also delete contacts you no longer need.
To update a speed dial contact:
- Click the contact you want to update.
- Double-click the field you want to update, then make your changes.
- When you’re done, press enter on your keyboard.
The Contact Center Client updates the contact in the speed dial directory.
VoIP solutions support
Add-on VoIP features
Contact Center Client
Top content
- Viewing and using your call history
- Signing in to the Contact Center Client
- Accessing the Contact Center Client for the first time
- Calling a supervisor for an escalating problem
- Conference calling from the Contact Center Client
- Adding a contact to your Speed Dial directory
- Exploring the Contact Center Agent Client
- Setting up the Contact Center Client the first time you sign in
- Answering calls automatically
- Exploring the Contact Center Supervisor Client dashboard statistics
