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You can use Preliminary Order Status to view progress on your Switched Batch, Dedicated Batch, and DTFO orders, look at View/Modify Call Plan changes, and access your OLOF orders in Control Center.
For Dedicated 8XX Batch, DTFO, OLOF and Billing Address Change, you can view additional status on Post-Submission Order Status.
To use preliminary order status:
After selecting one of the criteria in the Search For list, a field will appear to the right of the list. You can use the enter key on your keyboard, or click the >> icon to the right of the Search field, to launch the search/filter. Click Reset to clear a search/filter and reload the default screen showing all orders from last 90 days.
Use Search For… to filter your orders by parent order ID, product account ID, order type, service type, status, PON, account name, or ordering method.
For example, you would select Ordering Method in the “Search for…” drop down menu, then you could enter Switched Batch, Dedicated Batch, DTFO, OnLine Order Form, etc
The Search functionality is case sensitive. For example, type DTFO rather than dtfo. You can use asterisks for wildcard search. For example, searching On* will show OnLine Order Form orders.
The table illustrates Parent Order ID, Order Type, Service Type and Ordering Method for each ordering tool/type:
If status is selected, you can search for a Saved or Submitted DTFO or OnLine Order Form, or other Status such as In Progress or Completed:
To filter by more than one piece of information at a time, click Advanced Search. You can search by order date range, ID type, status, and type. To retrieve orders matching your criteria, click Apply. To cancel and return to the full list of orders, click Close.
The menu bar allows you to sort by Parent Order ID, Order Type, Service Type, Status, or Status Date. To sort these options, click on the column heading to sort or reverse sort. The fields sort in ascending or descending order.
Use the Customize Columns (icon to the right of the column headers) to select the columns you see and what order they appear in. (The Parent Order ID/Batch filename is always the first column.)
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