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Calling a speed dial directory contact

To call a speed dial directory contact:

  1. To find the contact, from the Contacts pane, click the green arrow pointing up (next to Speed Dial) to expand the speed dial directory,
voip contact center contacts pane speed dial calling
  1. When you find the contact, click on the record.
  1. To place a call, click CALL.

    The call details display in the Call Console pane.
  1. When your desk phone rings, answer the call with your handset, speakerphone, or headset.
  1. To end the call, click END.