Saving your workspace automatically
When you’re ready to sign out of the Contact Center Client, you can save your workspace to keep the same screen view for your next session. Saving your workspace is useful if you’ve customized the size of your panes (Call Console, Contacts, Dashboard, or Queued Calls) or the size and position of the web browser. If you know that you’ll always want to save your workspace when you sign out, you can set the Contact Center Client to keep this setting.
To save your workspace automatically:
- Click Settings (in the upper-right corner).
- In the Workspace section, select the Always save workspace on signout checkbox.
VoIP solutions support
Add-on VoIP features
Contact Center Client
Top content
- Viewing and using your call history
- Signing in to the Contact Center Client
- Accessing the Contact Center Client for the first time
- Calling a supervisor for an escalating problem
- Conference calling from the Contact Center Client
- Adding a contact to your Speed Dial directory
- Exploring the Contact Center Agent Client
- Setting up the Contact Center Client the first time you sign in
- Answering calls automatically
- Exploring the Contact Center Supervisor Client dashboard statistics
