Lumen help
From the Contacts pane in the Contact Center Client, you can view the queue(s) that are assigned to you.
To view and use your queues directory:
- To expand the queues directory, from the Contacts pane, click the green arrow pointing up icon (next to Queues).
- Do any of the following:
- To view a queue’s phone number, click the queue’s record.
- To call a queue, click CALL.
- To view a queue’s phone number, click the queue’s record.
Learn more about
Contact Center Client
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