Lumen help

Adding a contact to your personal directory

In the Receptionist Console personal directory you can add contacts that are outside of your organization, such as business associates, delivery services, or your personal contacts.

To add a contact to your personal directory:

receptionist console main page first sign in
  1. From the Contacts pane, click the Personal tab.
contacts pane personal directory
  1. From the right side of the directory’s management bar, click edit (the pencil icon).
contacts pane personal directory modify personal directory
  1. In the Edit Personal Contacts window, click + Add.
  1. In the Name field, type the contact's first and/or last name.
  1. In the Number field, type the contact’s phone number.

Note: You don’t need to dial a nine for an outside line or a one for long distance or toll-free calls.

  1. To save the contact’s information, press enter on your keyboard.
  1. To close the Edit Personal Contacts window, click the x on the top right of the window.