After you submit an order to add a Dedicated 8XX using the Dedicated Toll Free Origination (DTFO) tool, you can change it. In Control Center you can submit and manage orders for TDM dedicated and IP voice toll-free numbers. New/reserved, porting, and complementary-carrier order types are supported.
Other 8XX ordering options in Control Center include self-service tools and online order forms (OLOFs).
Before you start, review DTFO basics and ordering requirements.
To change a dedicated 8XX order using DTFO:
You can use the 8XX List to change up to 1000 toll-ree numbers; paste your list from Word, Excel, Notepad, or WordPad, or other word processing, spreadsheet, or text editor.
Do the following to ensure that your text is formatted correctly:
In this example, DNIS Length was selected as 4 digits, then only 10 digit 8XX numbers were pasted into 8XX List field. Clicking the Validate button caused the system to add the last four digits of each 8xx automatically (so 8442919119 becomes 8442919119 9119, where 9119 is the four digit DNIS).
If custom DNIS is desired (DNIS that does not match the toll free), first select the desired DNIS Length from drop down menu. Then enter or paste in the 8XX number followed by a space and then the custom DNIS number.
Another example is validating the formatting of the 8XX numbers. In this example, the 8XX was entered as (800) 203-2085, with the space causing the last seven digits to appear as DNIS. 8XX and DNIS fields can be corrected, then select Validate button again. You are able to proceed when you receive ‘Validation Complete, No Errors’ message as shown above.
In the form, Company Name is auto-populated; Account Manager is auto-populated with National Order Management.
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