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Adding a personal directory contact

Using the Contacts pane from the Contact Center Client, you can add a contact to your personal directory, so you can call the contact without having to look up the number. You can also edit a contact as their information changes or delete contacts you no longer need.

To add a personal directory contact:

  1. From the Contacts pane, click Edit (the pencil icon next to Personal).
voip contact center contacts pane speed dial add contact
  1. To add a contact, click Add.
  1. In the Name field, type the contact’s name, then press enter on your keyboard.
  1. In the Number field, type the contact’s phone number, then press  enter on your keyboard.

    The contact is now in your personal directory.