Updating a personal directory contact
If the phone number or name for a personal directory contact changes, you can modify the entry in your personal directory in the Contact Center Client. You can also delete a contact if you no longer need them in your directory.
To update a personal directory contact:
- Locate the contact you want to update.
- To edit the contact’s information, double-click on any field, then make your changes.
- When you’re done, press enter on your keyboard.
Contact Center Client updates the contact’s information.
VoIP solutions support
Add-on VoIP features
Contact Center Client
Top content
- Viewing and using your call history
- Signing in to the Contact Center Client
- Accessing the Contact Center Client for the first time
- Calling a supervisor for an escalating problem
- Conference calling from the Contact Center Client
- Adding a contact to your Speed Dial directory
- Exploring the Contact Center Agent Client
- Setting up the Contact Center Client the first time you sign in
- Answering calls automatically
- Exploring the Contact Center Supervisor Client dashboard statistics
