Lumen help

Creating a connection between two of your locations

To create a connection between two of your locations:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
Dynamic Connections (showing Ethernet tab)
Ethernet Create Connection
  1. In the Connection Name field, type a name for the connection you're creating. (Be sure to use something memorable. This name will appear on your invoice.)
  1. In both the From Connection Type and To Connection Type fields, select My Locations.
Ethernet Create Connection (showing a connection between two of your locations)
  1. Fill in the information for the connection:

    1. In the From Location field, select the connection origination endpoint. (To view a list of available locations and status for each, click MY LOCATIONS.)

    2. In the Ce-Vlan field, type an unused VLAN ID between 1 and 4094. (If you type in a VLAN ID and it's already in use, Control Center highlights it in red.)

    3. In the To Location field, select the connection termination endpoint. You can't select the same endpoints for the From Location and To Location. (To view a list of available locations, click MY LOCATIONS.)

    4. In the Ce-Vlan field, type an unused VLAN ID between 1 and 4094.
  1. Use the Billing Method buttons to select whether you want monthly or hourly billing for the connection.
  1. In the Class of Service field, select whether you want Basic, Enhanced, or Dedicated. (Higher classes of service offer higher availability SLAs and allow you to increase traffic prioritization for your EVC.)

    • Basic (best effort): The service may be oversubscribed on the Lumen network.

    • Enhanced (mid class): Enhanced EVCs (ethernet virtual circuits) can still be oversubscribed like Basic class of service EVCs; however, traffic is marked with an internal class of service marking which will prioritize your traffic over best-effort traffic during times of congestion. For EVCs with this class of service, bandwidth is not reserved on the Lumen network and traffic will not take priority over real-time traffic in the network.

    • Dedicated (real time): The quality of service offering with highest priority on the Lumen network. In addition, Lumen reserves the bandwidth for this EVC across the network on each ring that the EVC touches. Once it is dedicated to you, that bandwidth (and the corresponding CE-VLANs) sits in reserve regardless of how much bandwidth you use.
  1. In the Bandwidth field, select the bandwidth for the connection. (You can't change the bandwidth once you create the connection. If you need to choose a different bandwidth after creating a connection, disconnect the connection and create a new one.)

    Control Center shows pricing for the bandwidth you selected.
  1. Review your connection information and then click the I agree with the terms and conditions checkbox. (To enable the checkbox, scroll to the bottom of the terms and conditions.)