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Scheduling a one-time or recurring Dynamic Capacity event

Using Control Center, you can schedule a one-time or recurring Lumen® Dynamic Capacity® event on eligible services to temporarily increase bandwidth to 2x or 3x of the subscribed bandwidth. For recurring events, choose from a daily recurrence or a weekly recurrence on a specific day. To schedule a weekly recurrence on multiple days, schedule several weekly events—one for each day of the week you want the event to activate.

Use Dynamic Capacity to add capacity on an eligible circuit:

  • real-time, scheduled, or utilization-based updates to bandwidth
  • no downtime while making bandwidth changes
  • predictable bandwidth, price, and invoice
  • visibility and control over your network
  • secure environments to validate requested changes
  • flexibility to make the changes from almost anywhere at any time

To schedule a one-time or recurring Dynamic Capacity event:

  1. Click Monitoring, then click Network Visibility.

    Control Center opens the Network Visibility dashboard. On the map, Control Center shows locations with services needing your attention. Tiles show services with high utilization or critical issues, services that are down or have threshold warnings, as well as open tickets and scheduled maintenance for your services. Use the Map View, List View, Backbone Performance, and Summary Reports tabs above the tiles to toggle between views.
Network Visibility
  1. Click the Dynamic Capacity tile.

    Control Center shows locations with threshold watches or warnings (if any).
Network Visibility (showing Dynamic Capacity KPI and Locations tab)
  1. Click the Services tab.
Network Visibility (showing Dynamic Capacity KPI and Services tab)
  1. Click the link in the Service ID/SCID column.

    Control Center lists existing, in-progress, and completed Dynamic Capacity events (if any).
Network Visibility (showing Dynamic Capacity tab for a service)
  1. Click Manage Dynamic Capacity.
Manage Dynamic Capacity
  1. Click the Schedule a Dynamic Capacity Event for a future time radio button.
Schedule Event (showing step 1 of one-time event)
  1. Do one of the following to schedule a one-time, daily, or weekly Dynamic Capacity event:

    • To schedule a one-time event:

      1. In the Frequency field, select the One Time radio button.

      2. Use the fields to specify the date, time, duration, and time zone for when you want the Dynamic Capacity to start.

      3. Verify the email address you want confirmation emails sent to. (By default, Control Center sends emails to the email address in your user profile.)

      4. In the Speed field, use the slider to select the bandwidth (2x or 3x) you want to enable for the time period you selected, then click NEXT.

    • To schedule a daily event:

      1. In the Frequency field, select the Daily radio button.

      2. Use the fields to specify the start and end dates for the recurring Dynamic Capacity event, the time you want the event to activate, the duration for the event, and time zone for dates and time you selected.

      3. Verify the email address you want confirmation emails sent to. (By default, Control Center sends emails to the email address in your user profile.)

      4. In the Speed field, use the slider to select the bandwidth (2x or 3x) you want to enable for the time period you selected, then click NEXT.

    • To schedule a weekly event:

      1. In the Frequency field, select the Weekly radio button.

      2. In the Weekly Frequency field, select the day of the week you want the Dynamic Capacity event to activate.

      3. Use the fields to specify the start and end dates for the recurring Dynamic Capacity event, the time you want the event to activate, the duration for the event, and time zone for dates and time you selected.

      4. Verify the email address you want confirmation emails sent to. (By default, Control Center sends emails to the email address in your user profile.)

      5. In the Speed field, use the slider to select the bandwidth (2x or 3x) you want to enable for the time period you selected, then click NEXT.
Schedule Event (showing step 2 of one-time event)
  1. Review the details (including the estimated cost), then click the checkbox acknowledging you're requesting the change on behalf of your organization and accepting any charges associated with this request.
  1. Click PROCEED WITH ACTIVATION.

    Control Center schedules the Dynamic Capacity event for the service. When the event starts, Control Center emails you a confirmation that Dynamic Capacity has been activated for the service. At the end of the event, Control Center emails you a confirmation that Dynamic Capacity has been deactivated for the service.