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Deleting a route plan from a SIP trunk service

For Lumen® SIP Trunking, a route plan consists of one or more trunks and it controls how Lumen delivers calls to those trunks (known as inbound traffic). If you no longer need a route plan, you can delete it from Control Center. You can also update a route plan instead of deleting it and creating a new one.

To delete a route plan from a SIP trunk service:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click IQ Networking.

    Control Center shows all IQ Networking services on the enterprise ID. SIP Trunk services have a service ID starting with VO-.
  1. Search for the service you want to work with.  When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the SIP trunk service you selected.
Service Details (showing SIP trunk service detail)
  1. Click the Route Plan Management tab.

    Control Center shows the route plan(s) for the service.
Service Details for SIP trunk service (showing Route Plan Management tab)
  1. Click the route plan name hyperlink.

    Control Center shows the details for the route plan you selected.
Service Details for SIP trunk service (showing Route Plan Management tab and route plan details)
  1. Review the route plan to make sure you selected the correct one, then select Delete a Route Plan (from the Select Action list), then click Go.
  1. In the confirmation window that appears, click OK.

    Control Center deletes the route plan.